I recently purchased the Apollo Twin X and after installing the latest driver I found that the UAD Meter & Control Panel tells me 'No Devices Found'. The apollo twin x is also not an option for output in System Preferences > Sound > Output.. Also not a option in Finder > Utilites > Audio Midi Device and is not an option in Pro Tools 11. I did make sure to restart and within 30 minutes click Okay in system preferences > Security and privacy.
I checked System information and the computer recognizes that there is apollo twin x connected to the thunderbolt port--it just isn't recognized anywhere else by the mac or the UAD software.
Computer: Macbook Pro Mid-2012 2.9 ghz intel i7
OS: High Sierra 10.13.6
Hardware: Apollo Twin X Duo
Connection: Thunderbolt 3 to Thunderbolt 2 Adapter -> Thunderbolt cable -> Thunderbolt Port
Troubleshooting attempts made:
Installing and uninstalling UAD v9.11.0 multiple times
Also tried UAD v9.10.2
Resetting macbook NVRAM
Resetting Hardware on apollo Twin x
What should I do, short of buying a new macbook computer or maybe installing mojave instead? (Which i don't want to do because my pro tools version 11 may stop working..)
Uad Software Download Apollo Twin Machine
Apollo Expanded is part of upcoming UAD Software v8.0, which, in addition to Mac OS X 10.10 Yosemite compatibility, also adds all-new plug-in categories to the UAD Powered Plug-Ins platform. Find out what's inside the box of Universal Audio's Apollo Twin. This short video also shows the steps involved to download software, update firmware, setup.